We are currently developing a patient-centred virtual world experience intended to help NHS staff gain valid consent from patients with learning disability. People with learning disabilities learn best from multimodal experiences and immersive virtual reality has been shown to support learning. We will use a virtual hospital experience to discover if we can enhance recall and understanding. After exposure the user’s understanding will be tested by a form of non-directive interview technique. The Economist has just run an article on the study featuring our partners at the University of Brighton, Sussex Partnership NHS Foundation Trust and the Grace Eyre Foundation.
This work is funded by the NIHR Invention for Innovation (i4i) programme.
Lord Darzi addressed a packed auditorium at NHS Innovations Expo this week. The evidence shows that those organisations that are open to innovation are more cost effective and deliver higher quality care than those that lag behind the adoption curve.
I would like to report on the other speakers and workshops at this incredible event, and on the myriad of innovations that were showcased for 2 days in the London Docklands to thousands of visitors, but my colleagues and I were constantly busy demonstrating Imperial College’s innovations including robotic beating heart surgery, the inflatable operating theatre, an improved resuscitation “crash” trolley and of course our virtual operating theatres and wards in Second Life.
The Government has made available a £220 million innovation fund to help get innovative ideas supported and implemented, and to back that up the regional Strategic Health Authorities now have a legal duty to promote innovation in their organisations. My blog is entitled ‘Virtual World Innovations’ because I believe that they provide a fantastic environment for people to share their innovations, as well as enabling service innovations for the future. I spoke to many people at the Expo who agreed that the NHS islands in Second Life could provide a permanent Innovations Expo.
“The UK has taken a leading role in initiating international discussion on the public policy implications of virtual worlds, for example with a highly successful workshop for OECD member countries – on Innovation and Governance in Virtual Worlds – staged jointly with the OECD’s Committee for Information, Computer and Communications Policy in March 2009. As a result the OECD member countries have now proposed that OECD should commence a major study on virtual worlds. BIS has been asked to draft the Terms of Reference for this work and present these at the OECD Working Party on the Information Economy meeting in June.”
Earlier in the report (page 130): “Virtual worlds may offer business benefits and opportunities in relation to enhanced interaction with customers, efficiencies, environmental gains, international collaboration and knowledge transfer. In public policy terms virtual worlds offer interesting scope – for example for citizen engagement and for education – but also significant challenges given that they operate across national boundaries.”
Medical devices are common technologies that the majority of healthcare professionals must be familiar with, and yet device associated incidents account for a significant proportion of medical errors. In this project the Department of Biosurgery and Surgical Technologies at Imperial College London designed, built and tested a scenario-based simulation in the 3D virtual world of Second Life. Our research illustrated the use of Second Life as a novel platform for immersive clinical training. Participants were able to learn and practice in a complex but safe environment where they could make mistakes without risk to any real patients. The project was awarded a ‘Special Mention’ by Linden Lab as an innovative virtual world project that improves the way people work, learn and communicate in their daily lives outside of the virtual world..
Gartner have made another apocryphal prediction, that by 2011, enterprise microblogging would be a standard feature of 80 per cent of social software platforms. The most popular would be Twitter, but other apps could also include Plurk and Jaiku. Whether apocryphal or unquestionably trivial no doubt this statement will now be repeated ad nauseam in conference after conference just like their 2007 virtual worlds prediction (that 80% of active internet users will have a virtual worlds account by 2011, not necessarily Second Life).
According to Gartner the four ways businesses can use Twitter are:
Direct: Twitter can be used as a marketing or public relations channel, much like corporate blogs. At a minimum, companies should register their major brand names.
Indirect: Company employees are using Twitter to enhance their personal and company reputations. It can raise profiles of individuals and the organisations they work for.
Internal: Employees are using Twitter to communicate what they are doing and what ideas occur to them. That said, Gartner warned there was no guarantee of security.
Inbound signalling: Twitter streams and search tools can provide information about what customers and competitors are saying about the company.
